If you’ve been watching television lately, you’ll know all about the prevalence of reality TV. If you’re like me, you’ll be wondering how much of it is real and how much is a set up.
Well, at BIG4 Holiday Parks, we’ve had a first hand experience because our new CEO Ray Schleibs went under cover in the Australian reality TV series of Undercover Boss Australia.
Most people reckon they would be immediately suspicious if a camera crew arrived and followed them around. But for us, the camera crews had a legitimate story and we weren’t suspicious at all. The production company contacted each of the four BIG4 Holiday Parks that were on the show. They explained they were filming for a program that focuses on people who are looking for a career change and they had a man called Jim who was interested in investing in a holiday park.
So, charged with showing ‘Jim’ the realities of running a holiday park, Wayne and Camille at BIG4 Taggerty Holiday Park, Rana, Kanya and Rhonda at BIG4 Cairns Coconut Holiday Resort, Quentin and Patrice at BIG4 Atherton Woodlands Tourist Park and Sophie at BIG4 Bellarine Holiday Park set Jim to task greeting guests, cleaning bathrooms, mowing lawns and making sure the parks were clean and tidy.
Each one of our parks is individually owned and operated, so it truly was a once-off opportunity for Ray to get the experience he could never have as CEO of BIG4 Holiday Parks. From a business perspective, he now has some great ideas that he can put into practice. He also has a much better understanding of the people working behind the scenes of the business.
During the show, Quentin from BIG4 Atherton Woodlands Tourist Park revealed to Ray that his life had been saved when he received a liver transplant. We learned that while in some Australian states we can record our intention to become an organ donor on our driver’s licence, the only national register for organ and/or tissue donation for transplantation is the Australian Organ Donor Register.
Along with Ray I was touched by Quentin’s story and I want to highlight to Australian families how important it is to have a discussion about organ donation and to take the next step and record that decision. That’s why I want urge everyone to take the first step and visit the Australian Organ Donor Register.
At BIG4 Holiday Parks, we already know we have wonderful and very welcoming park owners, operators and their teams so we’re delighted we’ve had the opportunity through Undercover Boss Australia to show you our parks, our new CEO Ray and our fantastic people.
Ray has more than 24 years of experience in the global tourism and travel industry and as a result of his time under cover now has a uniquely objective perspective of BIG4 Holiday Parks. He is excited about BIG4’s service delivery innovations and the “little things that make the BIG difference”.
Whether you’re an old friend or new to BIG4, we look forward to welcoming you to a BIG4 Holiday Park soon.
And as this is our first blog post, we’d love to know what topics you’d be interested in. So tell me, what would you like to see in the BIG4 Blog?